Active Incident and Maintenance

Updated a few seconds ago

Aeries.Net Mobile App Not Working Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Aeries Family Portal

Locations

Services Hosted by Aeries


August 29, 2025 8:41AM PDT
INVESTIGATING

Aeries is having an issue with the app on the mobile devices. Aeries support team are currently working on a solution. For now parents and students can use the Aeries portal via a web browser. https://familyportal.svusd.org/ -Help Desk Support Team
Scheduled Maintenance Windows Workstation UpdatesPlanned Maintenance

Description

To: All Staffs, with the exception of District Office Staffs, and Silverado High School Staffs (Updates has been implemented from prior week.) ALERT TYPE: Windows Workstation Updates DATE: Wednesday 12/17/25 DETAILS: Windows Workstation Updates What Is Happening Starting on Wednesday December 17th, 2025 at 8:00 AM, Windows Updates will be made available to Windows based computer systems. You may see a message balloon stating “Software changes are required. Your IT department requires changes to the software on your computer. Click here for options” You may click on the message balloon and proceed to install the updates or wait for Windows to automatically install the updates later. Automatic Install and Restart On Wednesday December 24th, 2025 at 11:30AM, if the updates have not yet been installed, the updates will be installed automatically and may be followed by a computer restart. If your computer is not powered on at this time, the Windows updates and possible restart will occur once the computer and Windows has started. Why are these updates important? Every second Tuesday of every month (Patch Tuesday), Microsoft releases updates to supported versions of Windows and other Microsoft products. These updates may include corrections, new features, and security related changes. The Windows updates being installed on your computer are focused on critical and security updates for Windows. Critical and security updates are major corrections to Windows that Microsoft has identified as being a high priority that fix known problem issues with Windows to include potential security issues that could make the computer vulnerable to malware (from websites, email, etc). -Help Desk Support Team

Components

Microsoft Windows Update

Locations

Services Hosted by SVUSD

Schedule

December 17, 2025 8:00AM - December 24, 2025 11:30AM PST


December 17, 2025 8:00AM PST
UPDATE

Scheduled maintenance is starting.

Amplify Science




Operational


Absence Management (Aesop)




Operational


Aeries Web




Operational


Aeries Teacher Gradebook




Operational


Aeries Family Portal




Operational


Aeries Online Enrollment




Operational


Assignment Tracking




Operational


Benchmark Universe




Operational


Big Ideas Math 7




Operational


Britannica School




Operational


CAASPP




Operational


Canvas




Operational


Cengage Learning




Operational


ChromeOS Update




Operational


Citrix




Operational


Clever




Operational


Connect Ed (McGraw-Hill)




Operational


Corsizio Professional Development




Operational


Destiny Library Catalog




Operational


Developer Fee




Operational


Edgenuity




Operational


EduCLIMBER




Operational


Ed: Your Friend in Learning




Operational


Email




Operational


English 3D (HMH)




Operational


Field Trip




Operational


Google Apps




Operational


Holt (GO Math 6, Algebra 8)




Operational


Home Drive H:\




Operational


i-Ready




Operational


iLit Teacher & Student




Operational


Imagine Math (K-6)




Operational


Intel Unite




Operational


Internet Access via OCDE




Operational


Internet Access via Cox




Operational


Jamf (Self Service Portal)




Operational


LanDesk




Operational


LightSpeed Web Filter




Operational


MealsPlus Food Services




Operational


Microsoft Windows Update




Planned Maintenance


MOC Work Orders




Operational


Naviance




Operational


Network Infrastructure SVUSD




Operational


OCDE Business Apps




Operational


Other Application




Operational


ParentSquare




Operational


PCounter Print Services




Operational


Phone System Avaya




Operational


Portal Plus Web Portal




Operational


Power Electrical Service




Operational


PrintToMe Xerox




Operational


Print Services Network




Operational


PrintShop




Operational


Proquest




Operational


Raptor Technologies




Operational


Renaissance Learning DnA




Operational


Renaissance Place (AR Student)




Operational


Renaissance Place (AR Teacher)




Operational


Read 180, System 44




Operational


Room Management




Operational


SAM




Operational


Savvas EasyBridge




Operational


Seesaw




Operational


SEIS




Operational


Service Desk




Operational


Share Drive G:\




Operational


SocketLabs




Operational


Sophos




Operational


SVUSD.ORG Primary Website




Operational


Teachers Curriculum Institute (TCI)




Operational


TLC Registration




Operational


Typing Agent




Operational


Verizon Wireless Hotspots




Operational


VersaTrans




Operational


Wireless Network




Operational


Xerox Copiers




Operational


YouTube




Operational


Zoom Video Conferencing




Operational


External Services

Amazon Web Services

Amplify

AWS EC2

AWS EC2

Azure

Clever

Cloudflare

Duo

Google Cloud

Google Search

GoToMeeting

Illuminate Education

Imagine Learning

Instructure (Canvas)

MS Office365

ParentSquare

PowerSchool

Siteimprove

Status.io

Trello

Vimeo

Wasabi

WebEx

YouTube

Zoom

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Active Maintenances

0

Upcoming Maintenances