[Monitoring] A fix has been implemented and we are monitoring the results. -Amplify Support Team
January 17, 2023 9:25AM PST
[Investigating] We are currently investigating an issue where users of Amplify programs may experience an issue with logging in. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing. -Amplify Support Team
[Monitoring] We are currently experiencing a LightSpeed filtering issue that is impacting YouTube. Tech Services will continue to investigate and will update this status when there is additional information.
Help Desk Support Team
[Investigating] Tech Services is working with Google Support to determine and resolve the inconsistent availability of locked Google Form quizzes. Until this is resolved, locked quizzes may or may not be accessible by your students. We will update this notice when we have additional information.
Technology Services Help Desk
October 26, 2022 12:24PM PDT
[Investigating] Teachers have reported that some students cannot access a Google Form Quiz in Locked Mode on their Chromebooks. This appears to be a result of Chrome Extensions that students have installed, though Tech Services is not yet certain which specific extension(s) are causing the problem. Having students uninstall all non-essential Chrome extensions resolves the problem in most cases. If it does not, your site tech specialist may need to reset the Chromebook. Tech Services will continue to investigate and will update this status when there is additional information. -Help Desk Support Team
[Identified] Please see this document for details of how to avoid getting "stuck" in Teacher Notes and how to get unstuck. We have requested a permanent solution from Imagine Learning, and will update this flag when they respond. URL: https://docs.google.com/document/d/1xDGsjtd3g8PLMp1x-OUCyBHQg2FgYpdkml6AL496_N4/edit?usp=sharing
August 17, 2022 11:22AM PDT
[Identified] Technology Services is aware of the issue with Imagine Learning in which teachers are unable to exit out of “Teacher Notes” and continue with the lessons. We are working with Imagine Learning support to provide them enough information that they can develop a fix for the problem. We will post any updates to status.svusd.org when we have them. -Help Desk Support Team
OCDE will be conducting network maintenance to bring online our 200Gbps connection in our Building A POP to Tustin Thursday February 2nd, 2023 at 8PM PST. During this time, there will be a slight disruption in internet connectivity while our failover happens when the maintenance window starts. Internet will still be online.
Network Architect, IT Division
Orange County Department of Education