Planned Maintenance In Progress

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Connect Ed (McGraw-Hill)

Locations

Services Hosted by McGraw Hill



April 3, 2020 7:44AM PDT
[Investigating] We are currently experiencing an intermittent issue that is preventing some users from launching our ebooks; They are getting a session expired error. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience. -McGraw-Hill Support Team Friday, April 3, 2020 at 10:00 AM EST

Incident Status

Degraded Performance

Components

Pearson EasyBridge

Locations

Services Hosted by Pearson Education



April 1, 2020 8:21AM PDT
[Investigating] Due to all-time high demand for remote learning resources, our Realize platform continues to experience intermittent performance and login issues. We are working extremely hard to resolve these issues as quickly as possible. We thank all of our customers for your patience. -Pearson Support Team

Description

The upgrade requires the APs to be rebooted so this will impact wireless network availability at the sites. The upgrades will be done according to the schedule below: Site # APs Upgrade Date Time Cielo Vista 43 3/31 08:00-10:00 Cordillera 36 3/31 08:00-10:00 De Portola 36 3/31 08:00-10:00 Del Cerro 30 3/31 08:00-10:00 Del Lago 31 3/31 08:00-10:00 Esperanza 14 3/31 13:00-15:00 ETHS 140 3/31 13:00-15:00 Foothill Ranch 60 4/1 13:00-15:00 Gates 45 4/1 13:00-15:00 Glen Yermo 35 4/1 13:00-15:00 La Madera 31 4/1 13:00-15:00 La Tierra 19 4/2 13:00-15:00 Lake Forest 41 4/2 13:00-15:00 LHHS 90 4/2 13:00-15:00 Linda Vista 35 4/3 13:00-15:00 Lomarena 36 4/3 13:00-15:00 Los Alisos 54 4/3 13:00-15:00 Melinda Heights 48 4/3 13:00-15:00 Montevideo 38 4/6 13:00-15:00 Olivewood 32 4/6 13:00-15:00 Portola Hills 41 4/6 13:00-15:00 Rancho Canada 33 4/6 13:00-15:00 Robinson 46 4/7 13:00-15:00 San Joaquin 34 4/7 13:00-15:00 Santiago 28 4/7 13:00-15:00 Silverado 33 4/7 13:00-15:00 Trabuco 16 4/7 13:00-15:00 Trabuco Mesa 46 4/8 13:00-15:00 Valencia 39 4/8 13:00-15:00 RSM 68 4/9 13:00-15:00 Serrano 66 4/9 13:00-15:00 THHS 139 4/10 13:00-15:00 - Help Desk Support Team

Components

Network Infrastructure SVUSD

Locations

Services Hosted by SVUSD

Schedule

March 31, 2020 8:00AM - April 10, 2020 3:00PM PDT



March 31, 2020 8:00AM PDT
[Update] Scheduled maintenance is starting.

Absence Management (Aesop)




Operational

ActiveNet




Operational

Aeries Legacy Client




Operational

Aeries Web




Operational

Aeries Teacher Gradebook




Operational

Aeries Family Portal




Operational

Aeries Online Enrollment




Operational

Assignment Tracking




Operational

Benchmark Universe




Operational

BeyondSST




Operational

Big Ideas Math 7




Operational

BrainPop




Operational

Britannica School




Operational

CAASPP




Operational

Citrix




Operational

Connect Ed (McGraw-Hill)




Degraded Performance

Corsizio Professional Development




Operational

Destiny Library Catalog




Operational

Developer Fee




Operational

Discovery Education




Operational

Email




Operational

English 3D (HMH)




Operational

Field Trip




Operational

Google Apps




Operational

Holt (GO Math 6, Algebra 8)




Operational

Home Drive H:\




Operational

Illuminate Data Assessment




Operational

iLit Teacher & Student




Operational

Intel Unite




Operational

Internet Access via OCDE




Operational

Internet Access via Cox




Operational

iXL Linda Vista




Operational

iXL Olivewood




Operational

iXL San Joaquin




Operational

Jamf (Self Service Portal)




Operational

LanDesk




Operational

LightSpeed Web Filter




Operational

MealsPlus Food Services




Operational

Microsoft Windows Update




Operational

MOC Work Orders




Operational

Naviance




Operational

Network Infrastructure SVUSD




Operational

OCDE Business Apps




Operational

PCounter Print Services




Operational

Pearson EasyBridge




Degraded Performance

Phone System Avaya




Operational

Power Electrical Service




Operational

PowerSchool




Operational

Print2Me Xerox




Operational

Print Services Network




Operational

PrintShop




Operational

Renaissance Place (AR Student)




Operational

Renaissance Place (AR Teacher)




Operational

Read 180, System 44




Operational

Room Management




Operational

Saddleport Web Portal




Operational

SAM




Operational

School Messenger




Operational

Seesaw




Operational

SEIS




Operational

Service Desk




Operational

Share Drive G:\




Operational

ST Math




Operational

SVUSD.ORG Primary Website




Operational

Teachers Curriculum Institute (TCI)




Operational

ThinkCentral (Math Expressions K-2, GO Math 3-5)




Operational

TLC Registration




Operational

Turnitin




Operational

Typing Agent




Operational

VersaTrans




Operational

Wireless Network




Operational

Xerox Copiers




Operational

YouTube




Operational

Scheduled Maintenance

Schedule

April 11, 2020 3:00AM - 7:00AM PDT

Components

Absence Management (Aesop)

Locations

Services Hosted by Frontline (Aesop)

Description

Due to scheduled maintenance, Absence Management may experience intermittent connection issues on Saturday, April 11, between 6:00am-10:00am EDT. We apologize for any inconvenience this may cause. -Absence Management Support Team

2

Active Incidents

1

Active Maintenances

1

Upcoming Maintenances