Active Incident

Updated a few seconds ago

Aeries Mobile Application Degraded Performance

Incident Status

Degraded Performance

Components

Aeries Web

Locations

Services Hosted by Aeries


January 28, 2020 7:57AM PST
[Investigating] We are investigating an issue with Aeries App where students are unable to view their Spring classes. All students should use the family portal link which can be found on SVUSD website. - Help Desk Support
Jamf - MacOS Mojave UpdateDegraded Performance

Incident Status

Degraded Performance

Components

Jamf (Self Service Portal)

Locations

Services Hosted by Jamf


January 27, 2020 3:17PM PST
[Investigating] MacOS Mojave update is being temporarily removed from self service portal, because the certificate Apple used to sign the application has expired. A new installer is being created and will be available shortly. - Help Desk Support Team

Absence Management (Aesop)




Operational

ActiveNet




Operational

Aeries Legacy Client




Operational

Aeries Web




Degraded Performance

Aeries Teacher Gradebook




Operational

Aeries Family Portal




Operational

Aeries Online Enrollment




Operational

Assignment Tracking




Operational

Benchmark Universe




Operational

BeyondSST




Operational

Big Ideas Math 7




Operational

BrainPop




Operational

Britannica School




Operational

CAASPP




Operational

Citrix




Operational

Connect Ed (McGraw-Hill)




Operational

Corsizio Professional Development




Operational

Destiny Library Catalog




Operational

Developer Fee




Operational

Discovery Education




Operational

Email




Operational

English 3D (HMH)




Operational

Field Trip




Operational

Google Apps




Operational

Holt (GO Math 6, Algebra 8)




Operational

Home Drive H:\




Operational

Illuminate Data Assessment




Operational

iLit Teacher & Student




Operational

Intel Unite




Operational

Internet Access via OCDE




Operational

Internet Access via Cox




Operational

iXL Linda Vista




Operational

iXL Olivewood




Operational

iXL San Joaquin




Operational

Jamf (Self Service Portal)




Degraded Performance

LanDesk




Operational

LightSpeed Web Filter




Operational

MealsPlus Food Services




Operational

Microsoft Windows Update




Operational

MOC Work Orders




Operational

Naviance




Operational

Network Infrastructure SVUSD




Operational

OCDE Business Apps




Operational

PCounter Print Services




Operational

Pearson EasyBridge




Operational

Phone System Avaya




Operational

Power Electrical Service




Operational

PowerSchool




Operational

Print2Me Xerox




Operational

Print Services Network




Operational

PrintShop




Operational

Renaissance Place (AR Student)




Operational

Renaissance Place (AR Teacher)




Operational

Read 180, System 44




Operational

Room Management




Operational

Saddleport Web Portal




Operational

SAM




Operational

School Messenger




Operational

SEIS




Operational

Service Desk




Operational

Share Drive G:\




Operational

ST Math




Operational

SVUSD.ORG Primary Website




Operational

Teachers Curriculum Institute (TCI)




Operational

ThinkCentral (Math Expressions K-2, GO Math 3-5)




Operational

TLC Registration




Operational

Turnitin




Operational

Typing Agent




Operational

VersaTrans




Operational

Wireless Network




Operational

Xerox Copiers




Operational

YouTube




Operational

Scheduled Maintenance

CAASPP & ELPAC Scheduled DowntimePlanned Maintenance

Schedule

January 30, 2020 5:00PM - February 3, 2020 8:00AM PST

Components

CAASPP

Locations

Services Hosted by CA Assessment of Student Performance and Progress

Description

Various CAASPP and ELPAC systems will be unavailable from Thursday, January 30, 2020, at 5 p.m. through Monday, February 3, 2020, at 8 a.m. for a scheduled downtime. During the downtime, the following CAASPP and ELPAC systems will not be available: Test Operations Management System (Including the Local Scoring Tool) Test Administrator Interface Completion Status and Roster Management System Data Entry Interface Interim Assessment Viewing System - CAASPP & ELPAC Support Team
Scheduled Maintenance - Absence ManagementPlanned Maintenance

Schedule

February 1, 2020 1:00AM - 2:00AM PST

Components

Absence Management (Aesop)

Locations

Services Hosted by Frontline (Aesop)

Description

Due to scheduled maintenance, Absence Management may experience intermittent connection issues on Saturday, February 1st, between 4:00 AM and 5:00 AM EST. We apologize for any inconvenience this may cause. -Frontline Education Support Team
BusinessPLUS Migrations - SYSTEM UNAVAILABILITY March 2020Planned Maintenance

Schedule

March 20, 2020 12:00PM - March 23, 2020 6:00AM PDT

Components

OCDE Business Apps

Locations

Services Hosted by OCDE

Description

This is to advise you that North Orange County ROP, Coastline ROP, Anaheim Elementary, Brea Olinda Unified, and Huntington Beach Union High School Districts are scheduled to go live on BusinessPLUS on Monday, March 23, 2020. In order to complete this migration, the BusinessPLUS Financial system including Web Inquiry will be unavailable starting at NOON on Friday, March 20 until Monday, March 23 at 6:00 AM. HR, Budget Pro, EIS, Payroll and Time & Attendance will not be affected and will be available as usual on Saturday, March 21. - Michelle M. Harnish Administrator, District Systems Support Business Services Orange County Department of Education

2

Active Incidents

0

Active Maintenances

3

Upcoming Maintenances