Active Incident

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Microsoft Windows Update

Locations

Services Hosted by SVUSD



December 11, 2019 12:02PM PST
[Investigating] Currently we are investigating an issue with certain computers using operating system Windows 7. Login screen is taking longer than usual to log into the computer. If you are experiencing any issues such as a longer wait time from the "Welcome Screen" during the login process, please submit a Help Desk ticket. - Help Desk Support Team

Absence Management (Aesop)




Operational

ActiveNet




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Aeries Legacy Client




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Aeries Web




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Aeries Teacher Gradebook




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Aeries Family Portal




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Aeries Online Enrollment




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Assignment Tracking




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Benchmark Universe




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BeyondSST




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Big Ideas Math 7




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BrainPop




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Britannica School




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CAASPP




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Citrix




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Connect Ed (McGraw-Hill)




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Corsizio Professional Development




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Destiny Library Catalog




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Developer Fee




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Discovery Education




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Email




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English 3D (HMH)




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Field Trip




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Google Apps




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Holt (GO Math 6, Algebra 8)




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Home Drive H:\




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Illuminate Data Assessment




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iLit Student




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iLit Teacher




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Intel Unite




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Internet Access via OCDE




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Internet Access via Cox




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iXL Linda Vista




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iXL Olivewood




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iXL San Joaquin




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LanDesk




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LightSpeed Web Filter




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MealsPlus Food Services




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Microsoft Windows Update




Degraded Performance

MOC Work Orders




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Naviance




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Network Infrastructure SVUSD




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OCDE Business Apps




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PCounter Print Services




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Pearson EasyBridge




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Phone System Avaya




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Power Electrical Service




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PowerSchool




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Print2Me Xerox




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Print Services Network




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PrintShop




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Renaissance Place (AR Student)




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Renaissance Place (AR Teacher)




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Read 180, System 44




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Room Management




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Saddleport Web Portal




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SAM




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School Messenger




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SEIS




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Service Desk




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Share Drive G:\




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ST Math




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SVUSD.ORG Primary Website




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Teachers Curriculum Institute (TCI)




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ThinkCentral (Math Expressions K-2, GO Math 3-5)




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TLC Registration




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Turnitin




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Typing Agent




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VersaTrans




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Wireless Network




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Xerox Copiers




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YouTube




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Scheduled Maintenance

Schedule

December 21, 2019 8:00AM - 6:00PM PST

Components

OCDE Business Apps

Locations

Services Hosted by OCDE

Description

OCDE will be replacing our firewalls and upgrading our ASR9010 routers beginning at 8:00 AM on December 21 until approximately 6:00 PM. During this timeframe, all OCDE-based applications (HR, Payroll, Time and Attendance, FMS, BusinessPLUS, IFAS Classic, and Web Inquiry) will be down. Email communications may also be impacted - Javaid Ashraf, MBA, MS Sr. Business Systems Analyst Business Services Division | District Systems Support

Schedule

December 23, 2019 6:00AM - 7:00AM PST

Components

Internet Access via Cox

Locations

Services Hosted by Cox

Description

On December 23rd at 06:00am we will be working with COX to restore the District Office COX network connection back to the original fiber path. We have been running on an alternate path since the fiber cut that occurred at the end of October. This activity is scheduled for 1 hour, however it is expected to cause only a few minutes of disruption. -Help Desk Support Team

Schedule

December 27, 2019 4:00AM - 8:00AM PST

Components

OCDE Business Apps

Locations

Services Hosted by OCDE

Description

This is to advise you that the 1099 Update has been scheduled to be applied to BusinessPLUS on the morning of 12/27 starting at 4:00 AM. PowerSchool has informed us that the system will be unavailable during the time of the update and that it may take between 2-4 hours to complete. We are hopeful that it will be completed in less than 4 hours and will notify you on 12/27 as soon as the update has completed. -Angelica Avila BSA – District Systems Support Orange County Department of Education

Schedule

March 20, 2020 12:00PM - March 23, 2020 6:00AM PDT

Components

OCDE Business Apps

Locations

Services Hosted by OCDE

Description

This is to advise you that North Orange County ROP, Coastline ROP, Anaheim Elementary, Brea Olinda Unified, and Huntington Beach Union High School Districts are scheduled to go live on BusinessPLUS on Monday, March 23, 2020. In order to complete this migration, the BusinessPLUS Financial system including Web Inquiry will be unavailable starting at NOON on Friday, March 20 until Monday, March 23 at 6:00 AM. HR, Budget Pro, EIS, Payroll and Time & Attendance will not be affected and will be available as usual on Saturday, March 21. - Michelle M. Harnish Administrator, District Systems Support Business Services Orange County Department of Education

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Active Incidents

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Active Maintenances

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