Active Incident

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Saddleport Web Portal

Locations

Services Hosted by SVUSD



July 22, 2019 7:13PM PDT
[Investigating] When using the change password function in Saddleport, users are getting a "Could not find server "DOSQL01" error. Please disregard this notification. Your password will still change as expected. Technology Services will update the alert status when this has been resolved. - Help Desk Suppport

Absence Management (Aesop)




Operational

ActiveNet




Operational

Aeries Legacy Client




Operational

Aeries Web




Operational

Aeries Teacher Gradebook




Operational

Aeries Family Portal




Operational

Aeries Online Enrollment




Operational

Assignment Tracking




Operational

Benchmark Universe




Operational

BeyondSST




Operational

Big Ideas Math 7




Operational

BrainPop




Operational

Britannica School




Operational

CAASPP




Operational

Citrix




Operational

Connect Ed (Math 7 Honors, Math 8, StudySync)




Operational

Corsizio Professional Development




Operational

Destiny Library Catalog




Operational

Developer Fee




Operational

Discovery Education




Operational

Email




Operational

English 3D (HMH)




Operational

Field Trip




Operational

Google Apps




Operational

Holt (GO Math 6, Algebra 8)




Operational

Home Drive H:\




Operational

Illuminate Data Assessment




Operational

iLit Student




Operational

iLit Teacher




Operational

Intel Unite




Operational

Internet Access via OCDE




Operational

Internet Access via Cox




Operational

iXL Linda Vista




Operational

iXL Olivewood




Operational

iXL San Joaquin




Operational

LanDesk




Operational

LightSpeed Web Filter




Operational

MealsPlus Food Services




Operational

MOC Work Orders




Operational

Naviance




Operational

Network Infrastructure SVUSD




Operational

OCDE Business Apps




Operational

PCounter Print Services




Operational

Phone System Avaya




Operational

Power Electrical Service




Operational

PowerSchool




Operational

Print2Me Xerox




Operational

Print Services Network




Operational

PrintShop




Operational

Renaissance Place (AR Student)




Operational

Renaissance Place (AR Teacher)




Operational

Read 180, System 44




Operational

Room Management




Operational

Saddleport Web Portal




Degraded Performance

SAM




Operational

School Messenger




Operational

SEIS




Operational

Service Desk




Operational

Share Drive G:\




Operational

ST Math




Operational

SVUSD.ORG Primary Website




Operational

ThinkCentral (Math Expressions K-2, GO Math 3-5)




Operational

TLC Registration




Operational

Turnitin




Operational

Typing Agent




Operational

VersaTrans




Operational

Wireless Network




Operational

Xerox Copiers




Operational

YouTube




Operational

Scheduled Maintenance

Schedule

August 20, 2019 6:00AM - 8:00AM PDT

Components

Network Infrastructure SVUSD, Phone System Avaya

Locations

Services Hosted by SVUSD, Services Hosted by SVUSD

Description

Avaya phone system and network at the following school sites will be offline for maintenance: Tuesday, 8/20/2019 Foothill Ranch Elementary - 6:00-6:25 AM Portola Hills Elementary - 6:25-6:40AM Lake Forest Elementary - 6:40-6:55 AM La Madera Elementary - 7:10-7:25 AM Rancho Canada Elementary - 7:25-7:40AM Santiago Elementary - 7:40-8:00 AM -Help Desk Support Team

Schedule

August 21, 2019 6:00AM - 8:00AM PDT

Components

Network Infrastructure SVUSD, Phone System Avaya

Locations

Services Hosted by SVUSD, Services Hosted by SVUSD

Description

Avaya phone system and network at the following school sites will be offline for maintenance: Wednesday, 8/21/2019 La Paz Intermediate - 6:00-6:15 AM Esperanza - 6:15-6:30 AM Linda Vista Elementary - 6:30-6:45 AM Del Cerro Elementary - 6:00-6:40 AM La Tierra Elementary - 6:40-7:20 AM Los Alisos Intermediate - 7:20-8:00 AMAM -Help Desk Support

Schedule

August 22, 2019 6:00AM - 7:20AM PDT

Components

Network Infrastructure SVUSD, Phone System Avaya

Locations

Services Hosted by SVUSD, Services Hosted by SVUSD

Description

Avaya phone system and network at the following school sites will be offline for maintenance: Thursday, 8/22/2019 Serrano Intermediate 6:00-6:40 AM Olivewood Elementary 6:40-7:20 AM -Help Desk Support Team

1

Active Incidents

0

Active Maintenances

3

Upcoming Maintenances