Active Incident

Updated a few seconds ago

Windows 7 Computers with Log-in Issues Degraded Performance

Incident Status

Degraded Performance

Components

Microsoft Windows Update

Locations

Services Hosted by SVUSD


December 11, 2019 12:02PM PST
[Investigating] Currently we are investigating an issue with certain computers using operating system Windows 7. Login screen is taking longer than usual to log into the computer. If you are experiencing any issues such as a longer wait time from the "Welcome Screen" during the login process, please submit a Help Desk ticket. - Help Desk Support Team

Absence Management (Aesop)




Operational

ActiveNet




Operational

Aeries Legacy Client




Operational

Aeries Web




Operational

Aeries Teacher Gradebook




Operational

Aeries Family Portal




Operational

Aeries Online Enrollment




Operational

Assignment Tracking




Operational

Benchmark Universe




Operational

BeyondSST




Operational

Big Ideas Math 7




Operational

BrainPop




Operational

Britannica School




Operational

CAASPP




Operational

Citrix




Operational

Connect Ed (McGraw-Hill)




Operational

Corsizio Professional Development




Operational

Destiny Library Catalog




Operational

Developer Fee




Operational

Discovery Education




Operational

Email




Operational

English 3D (HMH)




Operational

Field Trip




Operational

Google Apps




Operational

Holt (GO Math 6, Algebra 8)




Operational

Home Drive H:\




Operational

Illuminate Data Assessment




Operational

iLit Student




Operational

iLit Teacher




Operational

Intel Unite




Operational

Internet Access via OCDE




Operational

Internet Access via Cox




Operational

iXL Linda Vista




Operational

iXL Olivewood




Operational

iXL San Joaquin




Operational

LanDesk




Operational

LightSpeed Web Filter




Operational

MealsPlus Food Services




Operational

Microsoft Windows Update




Degraded Performance

MOC Work Orders




Operational

Naviance




Operational

Network Infrastructure SVUSD




Operational

OCDE Business Apps




Operational

PCounter Print Services




Operational

Pearson EasyBridge




Operational

Phone System Avaya




Operational

Power Electrical Service




Operational

PowerSchool




Operational

Print2Me Xerox




Operational

Print Services Network




Operational

PrintShop




Operational

Renaissance Place (AR Student)




Operational

Renaissance Place (AR Teacher)




Operational

Read 180, System 44




Operational

Room Management




Operational

Saddleport Web Portal




Operational

SAM




Operational

School Messenger




Operational

SEIS




Operational

Service Desk




Operational

Share Drive G:\




Operational

ST Math




Operational

SVUSD.ORG Primary Website




Operational

Teachers Curriculum Institute (TCI)




Operational

ThinkCentral (Math Expressions K-2, GO Math 3-5)




Operational

TLC Registration




Operational

Turnitin




Operational

Typing Agent




Operational

VersaTrans




Operational

Wireless Network




Operational

Xerox Copiers




Operational

YouTube




Operational

Scheduled Maintenance

OCDE Maintenance Saturday December 21 - All Applications DownPlanned Maintenance

Schedule

December 21, 2019 8:00AM - 6:00PM PST

Components

OCDE Business Apps

Locations

Services Hosted by OCDE

Description

OCDE will be replacing our firewalls and upgrading our ASR9010 routers beginning at 8:00 AM on December 21 until approximately 6:00 PM. During this timeframe, all OCDE-based applications (HR, Payroll, Time and Attendance, FMS, BusinessPLUS, IFAS Classic, and Web Inquiry) will be down. Email communications may also be impacted - Javaid Ashraf, MBA, MS Sr. Business Systems Analyst Business Services Division | District Systems Support
COX Maintenance at District OfficePlanned Maintenance

Schedule

December 23, 2019 6:00AM - 7:00AM PST

Components

Internet Access via Cox

Locations

Services Hosted by Cox

Description

On December 23rd at 06:00am we will be working with COX to restore the District Office COX network connection back to the original fiber path. We have been running on an alternate path since the fiber cut that occurred at the end of October. This activity is scheduled for 1 hour, however it is expected to cause only a few minutes of disruption. -Help Desk Support Team
OCDE Maintenance 1099 Update for 2019 - System Unavailability 12/27/19Planned Maintenance

Schedule

December 27, 2019 4:00AM - 8:00AM PST

Components

OCDE Business Apps

Locations

Services Hosted by OCDE

Description

This is to advise you that the 1099 Update has been scheduled to be applied to BusinessPLUS on the morning of 12/27 starting at 4:00 AM. PowerSchool has informed us that the system will be unavailable during the time of the update and that it may take between 2-4 hours to complete. We are hopeful that it will be completed in less than 4 hours and will notify you on 12/27 as soon as the update has completed. -Angelica Avila BSA – District Systems Support Orange County Department of Education
BusinessPLUS Migrations - SYSTEM UNAVAILABILITY March 2020Planned Maintenance

Schedule

March 20, 2020 12:00PM - March 23, 2020 6:00AM PDT

Components

OCDE Business Apps

Locations

Services Hosted by OCDE

Description

This is to advise you that North Orange County ROP, Coastline ROP, Anaheim Elementary, Brea Olinda Unified, and Huntington Beach Union High School Districts are scheduled to go live on BusinessPLUS on Monday, March 23, 2020. In order to complete this migration, the BusinessPLUS Financial system including Web Inquiry will be unavailable starting at NOON on Friday, March 20 until Monday, March 23 at 6:00 AM. HR, Budget Pro, EIS, Payroll and Time & Attendance will not be affected and will be available as usual on Saturday, March 21. - Michelle M. Harnish Administrator, District Systems Support Business Services Orange County Department of Education

1

Active Incidents

0

Active Maintenances

4

Upcoming Maintenances