Active Incident

Updated a few seconds ago

Aeries Communications Tab SSO FailureOperational

Incident Status

Operational

Components

Aeries Web

Locations

Services Hosted by Aeries


September 9, 2026 9:32AM PDT
IDENTIFIED

We have identified an issue with the Communications Tab within Aeries not directing users to the Parent Square Site. You can still however log into Parent Square via Portal Plus with proper credentials.

Scheduled Maintenance

Scheduled Maintenance Aeries Hosting ServicePlanned Maintenance

Schedule

September 18, 2026 10:00PM - September 19, 2026 2:00AM PDT

Components

Aeries Web, Aeries Teacher Gradebook, Aeries Family Portal, Aeries Online Enrollment

Locations

Services Hosted by Aeries

Description

Aeries Hosting Service has regular maintenance windows throughout the year. During the maintenance window, services will be unavailable while maintenance tasks are completed. -Aeries Support Team
Scheduled Maintenance Aeries Hosting ServicePlanned Maintenance

Schedule

October 16, 2026 10:00PM - October 17, 2026 2:00AM PDT

Components

Aeries Web, Aeries Teacher Gradebook, Aeries Family Portal, Aeries Online Enrollment

Locations

Services Hosted by Aeries

Description

Aeries Hosting Service has regular maintenance windows throughout the year. During the maintenance window, services will be unavailable while maintenance tasks are completed. -Aeries Support Team
Scheduled Maintenance Aeries Hosting ServicePlanned Maintenance

Schedule

November 20, 2026 10:00PM - November 21, 2026 2:00AM PST

Components

Aeries Web, Aeries Teacher Gradebook, Aeries Family Portal, Aeries Online Enrollment

Locations

Services Hosted by Aeries

Description

Aeries Hosting Service has regular maintenance windows throughout the year. During the maintenance window, services will be unavailable while maintenance tasks are completed. -Aeries Support Team
Scheduled Maintenance Aeries Hosting ServicePlanned Maintenance

Schedule

December 18, 2026 10:00PM - December 19, 2026 2:00AM PST

Components

Aeries Web, Aeries Teacher Gradebook, Aeries Family Portal, Aeries Online Enrollment

Locations

Services Hosted by Aeries

Description

Aeries Hosting Service has regular maintenance windows throughout the year. During the maintenance window, services will be unavailable while maintenance tasks are completed. -Aeries Support Team

Amplify




Operational


Absence Management (Aesop)




Operational


Aeries Web




Operational


Aeries Teacher Gradebook




Operational

Aeries Family Portal




Operational

Aeries Online Enrollment




Operational

Assignment Tracking




Operational

Benchmark Universe




Operational

Big Ideas Math 7




Operational

Britannica School




Operational

CAASPP




Operational

Canvas




Operational

Cengage Learning




Operational

ChromeOS Update




Operational

Citrix




Operational

Clever




Operational


Connect Ed (McGraw-Hill)




Operational

Content Keeper Web Filter




Operational

Corsizio Professional Development




Operational

Destiny Library Catalog




Operational

Developer Fee




Operational

Edgenuity




Operational

EduCLIMBER




Operational


Ed: Your Friend in Learning




Operational

Email




Operational

English 3D (HMH)




Operational

Field Trip




Operational

Formative




Operational

Google Apps




Operational

Holt (GO Math 6, Algebra 8)




Operational

Home Drive H:\




Operational

i-Ready




Operational

iLit Teacher & Student




Operational

Imagine Math (K-6)




Operational

Intel Unite




Operational

Internet Access via OCDE




Operational


Internet Access via Cox




Operational


Jamf (Self Service Portal)




Operational

LanDesk




Operational

MealsPlus Food Services




Operational

Microsoft Windows Update




Operational


MOC Work Orders




Operational

Naviance




Operational

Network Infrastructure SVUSD




Operational

OCDE Business Apps




Operational


Other Application




Operational

ParentSquare




Operational


PCounter Print Services




Operational

Phone System Avaya




Operational


Portal Plus Web Portal




Operational


Power Electrical Service




Operational

PrintToMe Xerox




Operational

Print Services Network




Operational

PrintShop




Operational

Proquest




Operational

Raptor Technologies




Operational

Renaissance Learning DnA




Operational

Renaissance Place (AR Student)




Operational

Renaissance Place (AR Teacher)




Operational

Read 180, System 44




Operational

Room Management




Operational

SAM




Operational

Savvas EasyBridge




Operational

Seesaw




Operational

SEIS




Operational


Service Desk




Operational

Share Drive G:\




Operational

SocketLabs




Operational

Sophos




Operational

SVUSD.ORG Primary Website




Operational


Teachers Curriculum Institute (TCI)




Operational

TLC Registration




Operational

Typing Agent




Operational

Verizon Wireless Hotspots




Operational

VersaTrans




Operational

Wireless Network




Operational

Xerox Copiers




Operational

YouTube




Operational

Zoom Video Conferencing




Operational

External Services

Aeries

Amazon Web Services

Amplify

AWS CloudFront

AWS EC2

AWS S3

Azure

ClassLink

Clever

Cloudflare

Duo

Finalsite

Google Cloud

Google Search

GoToMeeting

HMH

i-Ready

Illuminate Education

Imagine Learning

Instructure (Canvas)

MS Office365

ParentSquare

PowerSchool

Raptor Technologies

Savvas Learning

Siteimprove

Status.io

Trello

Vimeo

WebEx

YouTube

Zoom

1

Active Incidents

0

Active Maintenances

4

Upcoming Maintenances